Squadcast MCP server

Read incidents, services, teams, on-call schedules; acknowledge, resolve and note incidents. Hosted by usefulapi: connect it to Claude, ChatGPT, Cursor or any MCP client.

Connect SquadcastFree 50 tool calls / monthPro $9/mo · $90/yr · pricing20 tools

What can I ask?

Turn on the Squadcast connector, then ask in plain words. The AI picks the tools.

What you can do with Squadcast in Claude and ChatGPT

For on-call engineers and incident responders who use Squadcast.

List incidents triggered in a time window

The AI lists incidents for a team in a time window, filtered by status, service, priority or assignee, and sums them up.

Read the timeline and notes of an incident

The AI reads the events of an incident (state changes, notifications, actions) and its war-room notes, and writes a short summary.

Check on-call schedules and escalation

The AI lists on-call schedules for a team, including the ones where you are on call now, and the team's escalation policies.

Acknowledge or resolve an incident

The AI acknowledges a triggered incident, which stops paging, or resolves it with a resolution message.

Changes data

Add a note to an incident

The AI adds a war-room note to a live incident, for example a status update, optionally with attachment URLs.

Changes data

Review services, squads, teams and users

The AI lists services and squads of a team, the teams, and the users in the organization.

How do I connect Squadcast?

Before you connect

The login page asks for your Squadcast Refresh Token.

Find it in Squadcast → Settings → API / Personal access (generate an API Refresh Token). It is exchanged for a short-lived access token on each use, used only to call the API on your behalf and to derive a private account id; it is never shown to anyone.

Claude claude.ai · Desktop

  1. Open Customize → Connectors, then click + Add → Add custom connector.
  2. Enter the name Squadcast and this URL, then click Add:
    https://squadcast.usefulapi.io/mcp
  3. Claude opens the login page: enter your Squadcast Refresh Token.
  4. In a chat, click + → Connectors and turn on Squadcast.

Team and Enterprise: an Owner adds the connector for the organization first.

ChatGPT chatgpt.com

  1. Open Plugins, click +, then Add custom MCP server.
  2. Enter the name Squadcast and this URL, choose OAuth as the authentication, confirm the warning and create it:
    https://squadcast.usefulapi.io/mcp
  3. ChatGPT opens the login page: enter your Squadcast Refresh Token.
  4. In Plugins, install Squadcast, then choose it in a chat.

No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.

Claude Code

Run this command, then run /mcp in Claude Code to log in:

claude mcp add --transport http squadcast https://squadcast.usefulapi.io/mcp

Cursor

Add to Cursor or add this to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "squadcast": {
      "url": "https://squadcast.usefulapi.io/mcp"
    }
  }
}

VS Code

Add to VS Code or add this to .vscode/mcp.json:

{
  "servers": {
    "squadcast": {
      "type": "http",
      "url": "https://squadcast.usefulapi.io/mcp"
    }
  }
}

Codex

Run these commands. The second one opens the login page:

codex mcp add squadcast --url https://squadcast.usefulapi.io/mcp
codex mcp login squadcast

Other clients

Windsurf, Cline, Zed and other MCP clients: add this URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser.

https://squadcast.usefulapi.io/mcp

Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Squadcast Refresh Token. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Proper user$9/mo · $90/yr10,000 tool calls / month
Pro+per user$39/mo · $390/yr100,000 tool calls / month

Each paid plan covers this Squadcast server only. Ask your AI to run squadcast_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with squadcast_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with squadcast_upgrade before then undoes the cancel. Or write to [email protected].

Tools 20

Show all 20 tools (the AI picks them for you)

Read only · 13

  • List incidentssquadcast_list_incidents
    Search/list incidents over a time window with filters (status, service, priority, assignee, tags, sources, starred, SLO-affecting) and sorting. `start_time`, `end_time` (both ISO8601) and `owner_id` (a TEAM id — use squadcast_list_teams to find it) are REQUIRED.
  • Get incidentsquadcast_get_incident
    Get a single incident by its id.
  • Get incident eventssquadcast_get_incident_events
    Get the timeline of events for a single incident (state changes, notifications, actions).
  • List incident notessquadcast_list_incident_notes
    List the war-room notes on a single incident.
  • List servicessquadcast_list_services
    List services for a team. `owner_id` (a TEAM id — use squadcast_list_teams to find it) is REQUIRED.
  • Get servicesquadcast_get_service
    Get a single service by its id.
  • List userssquadcast_list_users
    List all users in the organization.
  • Get usersquadcast_get_user
    Get a single user by their id.
  • List teamssquadcast_list_teams
    List all teams in the organization. A team id is the `owner_id`/`teamID` several other tools require.
  • Get teamsquadcast_get_team
    Get a single team by its id.
  • List squadssquadcast_list_squads
    List squads for a team. `owner_id` (a TEAM id — use squadcast_list_teams to find it) is REQUIRED.
  • List schedules (on-call)squadcast_list_schedules
    List on-call schedules for a team. `teamID` is REQUIRED (use squadcast_list_teams to find it). Set `myOnCall` to filter to schedules where the token's own user is currently on call — the 'who's on call' lens.
  • List escalation policiessquadcast_list_escalation_policies
    List escalation policies for a team. `owner_id` (a TEAM id — use squadcast_list_teams to find it) is REQUIRED.

Changes data · 3

  • Acknowledge incidentsquadcast_acknowledge_incident
    Acknowledge a triggered incident on the LIVE account (stops escalation/paging for it).
  • Resolve incidentsquadcast_resolve_incident
    Resolve an incident on the LIVE account, recording a resolution message.
  • Add incident notesquadcast_add_incident_note
    Add a war-room note to a LIVE incident (optionally with attachment URLs).

Your usefulapi plan · 4

  • Usage status (free-tier meter)squadcast_usage_status
    Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter.
  • Request a missing featuresquadcast_request_feature
    Tell usefulapi that the user needs something the Squadcast tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter.
  • Upgrade to Pro or Pro+squadcast_upgrade
    Get a paid plan for Squadcast (the free tier caps monthly usage). Pro: 10,000 tool calls a month, for normal use — plan "monthly" ($9/month) or "yearly" ($90/year, 2 months free). Pro+: 100,000 tool calls a month, for automations and heavy use — plan "plus" ($39/month) or "plus_yearly" ($390/year). Without a plan it returns both Pro and Pro+, each with a payment link, for the user to choose; with a plan, one link. An existing Pro subscription changes to Pro+ in place (needs confirm: true; the price difference for the rest of the period is charged at once). Cancel any time: the plan then runs to the end of the paid period, so it also suits a one-time job. A link opens Stripe Checkout in the browser; after payment the account upgrades automatically. Does not count against the meter.
  • Cancel the Pro subscriptionsquadcast_cancel_subscription
    Cancel the caller's Squadcast Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run squadcast_upgrade later to undo the cancel before the period ends. Does not count against the meter.

FAQ

What can I do with Squadcast in Claude or ChatGPT?

List incidents triggered in a time window. Read the timeline and notes of an incident. Check on-call schedules and escalation. Acknowledge or resolve an incident. Add a note to an incident. Review services, squads, teams and users. See what you can do for the details.

Is this an official Squadcast product?

No. usefulapi is an independent service. It is not affiliated with or endorsed by Squadcast. The server calls the Squadcast API with your own Squadcast access, so it sees only the data that your account can see.

Can I connect Squadcast to Claude or ChatGPT?

Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.

What do I need to connect?

The login page asks for your Squadcast Refresh Token. See Before you connect for where to find it.

Do I put my Squadcast key or an Authorization header in the client config?

No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Squadcast Refresh Token. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

How do you keep my Squadcast credentials?

The login stores them encrypted in the authorization grant of your connection. The server uses them to call the Squadcast API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in Squadcast.

Can the AI change my Squadcast data?

Yes, if you approve it. 3 of the 16 Squadcast tools can create or change data. The other 13 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.

What does it cost?

The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with 10,000 tool calls / month. Pro+ costs $39/mo or $390/yr, with 100,000 tool calls / month. Each subscription covers this Squadcast server only. Cancel any time: your paid plan then runs to the end of the paid period. Run squadcast_usage_status to see how many calls you used.

How do I subscribe or cancel?

Ask the AI to run squadcast_upgrade and choose Pro or Pro+, billed monthly or yearly: it returns a Stripe Checkout link. If you already have Pro, ask to change it to Pro+. After you confirm, your existing subscription changes in place, keeps its billing interval and charges the price difference for the rest of the period immediately. To cancel, run squadcast_cancel_subscription. Your paid plan continues to the end of the paid period.

What if a Squadcast tool that I need is missing?

Tell the AI what you wanted to do. It can send the request with squadcast_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.

Which AI clients can I use?

Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.

This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.

Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.

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