Customer.io MCP server

Query people, segments, campaigns, and message deliveries; send transactional email or broadcasts. Hosted by usefulapi: connect it to Claude, ChatGPT, Cursor or any MCP client.

Connect Customer.ioFree 50 tool calls / monthPro $9/mo · $90/yr · pricing17 tools

What can I ask?

Turn on the Customer.io connector, then ask in plain words. The AI picks the tools.

What you can do with Customer.io in Claude and ChatGPT

For marketers and growth teams who message customers with Customer.io.

Check how a campaign performed

The AI reads a campaign and its delivery and engagement metrics over time. It sums up how the campaign did.

See what a person received

The AI finds a person with an attribute filter, then lists their attributes, the segments they belong to and the messages sent to them. You see what this customer got.

List the people in a segment

The AI lists all segments and then searches people with a segment or attribute filter. You get the people who match.

Review recent deliveries across the workspace

The AI lists sent messages filtered by type, campaign or newsletter. You can check what went out and compare campaigns.

Send a transactional email or trigger a broadcast

The AI sends one transactional email from a template to a recipient, or triggers an API-triggered broadcast. This sends real messages.

Changes data

How do I connect Customer.io?

Before you connect

The login page asks for your Customer.io App API key and Workspace region.

Find your key in Customer.io → Account Settings → API Credentials → App API Keys. Your key is used only to call the API on your behalf and to derive a private account id; it is never shown to anyone.

Claude claude.ai · Desktop

  1. Open Customize → Connectors, then click + Add → Add custom connector.
  2. Enter the name Customer.io and this URL, then click Add:
    https://customerio.usefulapi.io/mcp
  3. Claude opens the login page: enter your Customer.io App API key and Workspace region.
  4. In a chat, click + → Connectors and turn on Customer.io.

Team and Enterprise: an Owner adds the connector for the organization first.

ChatGPT chatgpt.com

  1. Open Plugins, click +, then Add custom MCP server.
  2. Enter the name Customer.io and this URL, choose OAuth as the authentication, confirm the warning and create it:
    https://customerio.usefulapi.io/mcp
  3. ChatGPT opens the login page: enter your Customer.io App API key and Workspace region.
  4. In Plugins, install Customer.io, then choose it in a chat.

No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.

Claude Code

Run this command, then run /mcp in Claude Code to log in:

claude mcp add --transport http customerio https://customerio.usefulapi.io/mcp

Cursor

Add to Cursor or add this to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "customerio": {
      "url": "https://customerio.usefulapi.io/mcp"
    }
  }
}

VS Code

Add to VS Code or add this to .vscode/mcp.json:

{
  "servers": {
    "customerio": {
      "type": "http",
      "url": "https://customerio.usefulapi.io/mcp"
    }
  }
}

Codex

Run these commands. The second one opens the login page:

codex mcp add customerio --url https://customerio.usefulapi.io/mcp
codex mcp login customerio

Other clients

Windsurf, Cline, Zed and other MCP clients: add this URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser.

https://customerio.usefulapi.io/mcp

Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Customer.io App API key and Workspace region. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Pro$9/mo · $90/yr10,000 tool calls / month
Pro+$39/mo · $390/yr100,000 tool calls / month

Each paid plan covers this Customer.io server only. Ask your AI to run customerio_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with customerio_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with customerio_upgrade before then undoes the cancel. Or write to [email protected].

Tools 17

Show all 17 tools (the AI picks them for you)

Read only · 11

  • Search customerscustomerio_search_customers
    Search/list people by a Customer.io filter (segment or attribute conditions). e.g. filter={"segment":{"id":7}} or {"and":[...]}.
  • Get customer attributescustomerio_get_customer_attributes
    Get a single person's attributes (profile fields).
  • Get customer segmentscustomerio_get_customer_segments
    List the segments a single person belongs to.
  • Get customer messagescustomerio_get_customer_messages
    List messages (deliveries) sent to a single person.
  • List segmentscustomerio_list_segments
    List all segments in the workspace (id + name + type).
  • List campaignscustomerio_list_campaigns
    List all campaigns in the workspace.
  • Get campaigncustomerio_get_campaign
    Get a single campaign by id.
  • Get campaign metricscustomerio_get_campaign_metrics
    Get delivery/engagement metrics for a campaign over time.
  • List messagescustomerio_list_messages
    List sent messages (deliveries) across the workspace, filterable by type/campaign/newsletter.
  • List exportscustomerio_list_exports
    List data exports in the workspace.
  • List collectionscustomerio_list_collections
    List reusable data collections in the workspace.

Changes data · 2

  • Send transactional emailcustomerio_send_transactional_email
    ⚠️ SENDS A REAL EMAIL. Send a transactional email using a transactional message template. Delivers immediately to the `to` recipient.
  • Trigger broadcastcustomerio_trigger_broadcast
    ⚠️ SENDS TO REAL RECIPIENTS. Trigger an API-triggered broadcast, delivering to the resolved recipient set. App API: POST /v1/send/broadcast (posts to /v1/campaigns/{broadcast_id}/triggers).

Your usefulapi plan · 4

  • Usage status (free-tier meter)customerio_usage_status
    Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter.
  • Request a missing featurecustomerio_request_feature
    Tell usefulapi that the user needs something the Customer.io tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter.
  • Upgrade to Pro or Pro+customerio_upgrade
    Get a paid plan for Customer.io (the free tier caps monthly usage). Pro: 10,000 tool calls a month, for normal use — plan "monthly" ($9/month) or "yearly" ($90/year, 2 months free). Pro+: 100,000 tool calls a month, for automations and heavy use — plan "plus" ($39/month) or "plus_yearly" ($390/year). Without a plan it returns both Pro and Pro+, each with a payment link, for the user to choose; with a plan, one link. An existing Pro subscription changes to Pro+ in place (needs confirm: true; the price difference for the rest of the period is charged at once). Cancel any time: the plan then runs to the end of the paid period, so it also suits a one-time job. A link opens Stripe Checkout in the browser; after payment the account upgrades automatically. Does not count against the meter.
  • Cancel the Pro subscriptioncustomerio_cancel_subscription
    Cancel the caller's Customer.io Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run customerio_upgrade later to undo the cancel before the period ends. Does not count against the meter.

FAQ

What can I do with Customer.io in Claude or ChatGPT?

Check how a campaign performed. See what a person received. List the people in a segment. Review recent deliveries across the workspace. Send a transactional email or trigger a broadcast. See what you can do for the details.

Is this an official Customer.io product?

No. usefulapi is an independent service. It is not affiliated with or endorsed by Customer.io. The server calls the Customer.io API with your own Customer.io access, so it sees only the data that your account can see.

Can I connect Customer.io to Claude or ChatGPT?

Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.

What do I need to connect?

The login page asks for your Customer.io App API key and Workspace region. See Before you connect for where to find them.

Do I put my Customer.io key or an Authorization header in the client config?

No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Customer.io App API key and Workspace region. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

How do you keep my Customer.io credentials?

The login stores them encrypted in the authorization grant of your connection. The server uses them to call the Customer.io API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in Customer.io.

Can the AI change my Customer.io data?

Yes, if you approve it. 2 of the 13 Customer.io tools can create or change data. The other 11 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.

What does it cost?

The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with 10,000 tool calls / month. Pro+ costs $39/mo or $390/yr, with 100,000 tool calls / month. Each subscription covers this Customer.io server only. Cancel any time: your paid plan then runs to the end of the paid period. Run customerio_usage_status to see how many calls you used.

How do I subscribe or cancel?

Ask the AI to run customerio_upgrade and choose Pro or Pro+, billed monthly or yearly: it returns a Stripe Checkout link. If you already have Pro, ask to change it to Pro+. After you confirm, your existing subscription changes in place, keeps its billing interval and charges the price difference for the rest of the period immediately. To cancel, run customerio_cancel_subscription. Your paid plan continues to the end of the paid period.

What if a Customer.io tool that I need is missing?

Tell the AI what you wanted to do. It can send the request with customerio_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.

Which AI clients can I use?

Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.

This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.

Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.

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