Placetel MCP server

Read Placetel calls, recordings, numbers and routing; edit contacts, start calls, send SMS. Hosted by usefulapi: connect it to Claude, ChatGPT, Cursor or any MCP client.

Connect PlacetelFree 50 tool calls / monthPro $9/mo · $90/yr · pricing32 tools

What can I ask?

Turn on the Placetel connector, then ask in plain words. The AI picks the tools.

What you can do with Placetel in Claude and ChatGPT

For businesses and support teams who run their phone system on Placetel.

Find the calls you missed on a day

The AI lists incoming calls of one day (accepted, missed, blocked, voicemail) with caller number, called number, duration and voicemail file URL.

Review call detail records for a day

The AI reads the call detail records: who called whom, the answering SIP user, length in seconds and cost.

Check how numbers are routed, or switch a profile

The AI reads which routing answers each number, such as ring groups, IVR or queue, and switches a number's active profile, for example to Holiday.

Changes data

Check call center queues and agents

The AI lists queues and agents, and reads the call-center calls of one day with queue, agent, answer status and time spent in queue.

Look up, add or update a phone-book contact

The AI finds shared contacts by name, company, email or number, creates a contact, or updates fields, tags or the blocked flag.

Changes data

Start a call or send an SMS

The AI starts a real call that rings a SIP user first and then dials the target, or sends an SMS. Both cost money and cannot be undone.

Changes data

How do I connect Placetel?

Before you connect

The login page asks for your Placetel API key.

Find it in Placetel at Integrations → Web API (web.placetel.de/integrations/web_api); an API v1 key works too. The key acts with your account's permissions. Your key is used only to call the Placetel API on your behalf; it is never shown to anyone.

Claude claude.ai · Desktop

  1. Open Customize → Connectors, then click + Add → Add custom connector.
  2. Enter the name Placetel and this URL, then click Add:
    https://placetel.usefulapi.io/mcp
  3. Claude opens the login page: enter your Placetel API key.
  4. In a chat, click + → Connectors and turn on Placetel.

Team and Enterprise: an Owner adds the connector for the organization first.

ChatGPT chatgpt.com

  1. Open Plugins, click +, then Add custom MCP server.
  2. Enter the name Placetel and this URL, choose OAuth as the authentication, confirm the warning and create it:
    https://placetel.usefulapi.io/mcp
  3. ChatGPT opens the login page: enter your Placetel API key.
  4. In Plugins, install Placetel, then choose it in a chat.

No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.

Claude Code

Run this command, then run /mcp in Claude Code to log in:

claude mcp add --transport http placetel https://placetel.usefulapi.io/mcp

Cursor

Add to Cursor or add this to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "placetel": {
      "url": "https://placetel.usefulapi.io/mcp"
    }
  }
}

VS Code

Add to VS Code or add this to .vscode/mcp.json:

{
  "servers": {
    "placetel": {
      "type": "http",
      "url": "https://placetel.usefulapi.io/mcp"
    }
  }
}

Codex

Run these commands. The second one opens the login page:

codex mcp add placetel --url https://placetel.usefulapi.io/mcp
codex mcp login placetel

Other clients

Windsurf, Cline, Zed and other MCP clients: add this URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser.

https://placetel.usefulapi.io/mcp

Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Placetel API key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Proper account$9/mo · $90/yr10,000 tool calls / month
Pro+per account$39/mo · $390/yr100,000 tool calls / month

Each paid plan covers this Placetel server only. Ask your AI to run placetel_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with placetel_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with placetel_upgrade before then undoes the cancel. Or write to [email protected].

Tools 32

Show all 32 tools (the AI picks them for you)

Read only · 23

  • Get accountplacetel_get_account
    The Placetel account this API key belongs to: user id, name, email, company, platform (e.g. PROFI), primary SIP user id and the numbers the key may use.
  • List usersplacetel_list_users
    List the web users of the account (main account and sub-users) with name, email, login, type, permissions and numbers. Filter by name, email, login or type.
  • List SIP users (extensions)placetel_list_sip_users
    List SIP users (phone extensions, softphones, fax and trunk lines) with extension number (did), caller id, type, online state and registrations. SIP passwords and PINs are never returned.
  • Get SIP userplacetel_get_sip_user
    One SIP user (extension) by id: sipuid, extension, caller id, type, linked web user, online state and call settings. The SIP password and PINs are never returned.
  • List incoming callsplacetel_list_calls
    Incoming calls (accepted, missed, blocked, voicemail) on one day, today by default: caller number, called number, duration, matching contact, voicemail file URL and unread flag. For a different day pass date.
  • Get callplacetel_get_call
    One incoming call by id: caller, called number, type, duration, contact, voicemail file URL.
  • List call detail recordsplacetel_list_call_detail_records
    Call detail records (billing view) for one day: from, to, answering SIP user, length in seconds, cost amount and description. date is required.
  • List call recordingsplacetel_list_recordings
    Call recordings with direction, from, to, duration, time and the file URL. Filter by direction, number or day.
  • List contactsplacetel_list_contacts
    List the shared phone-book contacts with names, company, phone/mobile/fax numbers, emails, tags and blocked flag. Filter by name, company, email, number or update time. search_number finds a contact by any of its numbers.
  • Get contactplacetel_get_contact
    One contact by id with all its fields.
  • List phone numbersplacetel_list_numbers
    List the phone numbers of the account with number, E.164 form, name, description, site, activation state and the routing object id that answers them.
  • Get phone numberplacetel_get_number
    One phone number by id: number, E.164, name, site, carrier, activation state and routing id.
  • List number profilesplacetel_list_number_profiles
    The routing profiles of a phone number (for example Standard, Holiday, Night) and which one is active. Needs a Placetel plan with number profiles.
  • List routingsplacetel_list_routings
    List routing objects (what happens to an incoming call: forward, group, routing plan, IVR, queue, voicemail, API) with their settings and time settings. Filter by update time.
  • Get routingplacetel_get_routing
    One routing object by its id or by the phone number it answers.
  • List routing plansplacetel_list_routing_plans
    List routing plans (time-based call distribution plans) with name, description, ring duration and object counts.
  • List groupsplacetel_list_groups
    List ring groups (ring_all, hunt, monitoring) with members. Filter by name, description or type.
  • List sitesplacetel_list_sites
    List company sites (locations) with address and prefix.
  • List faxesplacetel_list_faxes
    In- and outbound faxes with from/to number, status, pages, duration, type and the file URL. Filter by direction or number.
  • Get faxplacetel_get_fax
    One fax by id: numbers, status, status info, pages, retries, report and file URL.
  • List call center queuesplacetel_list_call_center_queues
    List call-center queues with name, ring time, loops and prompts. Use the ids to filter call-center calls.
  • List call center agentsplacetel_list_call_center_agents
    List call-center agents with name, status, extension, priority and last call time.
  • List call center callsplacetel_list_call_center_calls
    Call-center calls of one day with queue, agent, from/to, answer status, start/end time and time spent in queue. date is required; narrow to queues with queue_ids.

Changes data · 5

  • Create contactplacetel_create_contact
    WRITE: create a contact in the shared Placetel phone book. Give at least a name, company or number. Nothing is sent to the contact.
  • Update contactplacetel_update_contact
    WRITE: update the given fields of a contact (omitted fields stay; an empty string clears a text field). tags replaces the whole tag list; blocked=true blocks the caller.
  • Activate number profileplacetel_activate_number_profile
    WRITE: switch the active routing profile of a phone number (for example to Holiday or Night). This changes LIVE call handling for that number immediately: callers are routed differently. Find ids with placetel_list_number_profiles.
  • Initiate callplacetel_initiate_call
    WRITE: start a real phone call. Placetel rings the given SIP user's phone first and, once answered, dials the target number. This places an actual call and call charges apply. Do not use without the user's explicit request.
  • Send SMSplacetel_send_sms
    WRITE: send a real SMS to a phone number from the Placetel account. The recipient receives it immediately and SMS charges apply; it cannot be recalled. Do not use without the user's explicit request and exact text.

Your usefulapi plan · 4

  • Usage status (free-tier meter)placetel_usage_status
    Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter.
  • Request a missing featureplacetel_request_feature
    Tell usefulapi that the user needs something the Placetel tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter.
  • Upgrade to Pro or Pro+placetel_upgrade
    Get a paid plan for Placetel (the free tier caps monthly usage). Pro: 10,000 tool calls a month, for normal use — plan "monthly" ($9/month) or "yearly" ($90/year, 2 months free). Pro+: 100,000 tool calls a month, for automations and heavy use — plan "plus" ($39/month) or "plus_yearly" ($390/year). Without a plan it returns both Pro and Pro+, each with a payment link, for the user to choose; with a plan, one link. An existing Pro subscription changes to Pro+ in place (needs confirm: true; the price difference for the rest of the period is charged at once). Cancel any time: the plan then runs to the end of the paid period, so it also suits a one-time job. A link opens Stripe Checkout in the browser; after payment the account upgrades automatically. Does not count against the meter.
  • Cancel the Pro subscriptionplacetel_cancel_subscription
    Cancel the caller's Placetel Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run placetel_upgrade later to undo the cancel before the period ends. Does not count against the meter.

FAQ

What can I do with Placetel in Claude or ChatGPT?

Find the calls you missed on a day. Review call detail records for a day. Check how numbers are routed, or switch a profile. Check call center queues and agents. Look up, add or update a phone-book contact. Start a call or send an SMS. See what you can do for the details.

Is this an official Placetel product?

No. usefulapi is an independent service. It is not affiliated with or endorsed by Placetel. The server calls the Placetel API with your own Placetel access, so it sees only the data that your account can see.

Can I connect Placetel to Claude or ChatGPT?

Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.

What do I need to connect?

The login page asks for your Placetel API key. See Before you connect for where to find it.

Do I put my Placetel key or an Authorization header in the client config?

No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Placetel API key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

How do you keep my Placetel credentials?

The login stores them encrypted in the authorization grant of your connection. The server uses them to call the Placetel API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in Placetel.

Can the AI change my Placetel data?

Yes, if you approve it. 5 of the 28 Placetel tools can create or change data. The other 23 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.

What does it cost?

The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with 10,000 tool calls / month. Pro+ costs $39/mo or $390/yr, with 100,000 tool calls / month. Each subscription covers this Placetel server only. Cancel any time: your paid plan then runs to the end of the paid period. Run placetel_usage_status to see how many calls you used.

How do I subscribe or cancel?

Ask the AI to run placetel_upgrade and choose Pro or Pro+, billed monthly or yearly: it returns a Stripe Checkout link. If you already have Pro, ask to change it to Pro+. After you confirm, your existing subscription changes in place, keeps its billing interval and charges the price difference for the rest of the period immediately. To cancel, run placetel_cancel_subscription. Your paid plan continues to the end of the paid period.

What if a Placetel tool that I need is missing?

Tell the AI what you wanted to do. It can send the request with placetel_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.

Which AI clients can I use?

Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.

This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.

Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.

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