Spoke Phone MCP server

Read Spoke calls, transcripts, directory and users; manage phonebook contacts and send SMS. Hosted by usefulapi: connect it to Claude, ChatGPT, Cursor or any MCP client.

Connect Spoke PhoneFree 50 tool calls / monthPro $9/mo · $90/yr · pricing31 tools

What can I ask?

Turn on the Spoke Phone connector, then ask in plain words. The AI picks the tools.

What you can do with Spoke Phone in Claude and ChatGPT

For admins and team leads who run their business phone system in Spoke Phone.

Review yesterday's calls

The AI lists calls from a time window with caller, direction, duration and the assigned user or team. You see who handled what and which calls went unanswered.

Read a call's transcript and AI summary

The AI finds the call and its transcript, reads both, adds the stored AI content analysis, and sums up what was said and agreed.

Check who is available right now

The AI reads the directory and the users with their live availability, so you can see who can take a call and which team they belong to.

See how locations and teams are staffed

The AI lists the locations and the users assigned to each one, together with the teams, to give an overview of your setup.

Keep caller ID contacts up to date

Give a name and number. The AI saves the contact in a shared phonebook so it shows in caller ID, or removes one that is out of date.

Changes data

Send a text message after a call

After you confirm the recipient and the wording, the AI sends an SMS from a company number. The message shows in the Spoke conversation.

Changes data

How do I connect Spoke Phone?

Before you connect

Patient data: Do not use this server with protected health information (PHI). We do not sign HIPAA Business Associate Agreements (BAAs). See Terms, Health data.

The login page asks for your OAuth 2.0 Client ID and OAuth 2.0 Client Secret.

An administrator creates the key in the Spoke account portal: Settings → Other → Developers → API key. It shows an OAuth 2.0 Client ID and Client Secret. They are used only to call the Spoke API on your behalf and to derive a private account id.

Claude claude.ai · Desktop

  1. Open Customize → Connectors, then click + Add → Add custom connector.
  2. Enter the name Spoke Phone and this URL, then click Add:
    https://spoke-phone.usefulapi.io/mcp
  3. Claude opens the login page: enter your OAuth 2.0 Client ID and OAuth 2.0 Client Secret.
  4. In a chat, click + → Connectors and turn on Spoke Phone.

Team and Enterprise: an Owner adds the connector for the organization first.

ChatGPT chatgpt.com

  1. Open Plugins, click +, then Add custom MCP server.
  2. Enter the name Spoke Phone and this URL, choose OAuth as the authentication, confirm the warning and create it:
    https://spoke-phone.usefulapi.io/mcp
  3. ChatGPT opens the login page: enter your OAuth 2.0 Client ID and OAuth 2.0 Client Secret.
  4. In Plugins, install Spoke Phone, then choose it in a chat.

No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.

Claude Code

Run this command, then run /mcp in Claude Code to log in:

claude mcp add --transport http spoke-phone https://spoke-phone.usefulapi.io/mcp

Cursor

Add to Cursor or add this to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "spoke-phone": {
      "url": "https://spoke-phone.usefulapi.io/mcp"
    }
  }
}

VS Code

Add to VS Code or add this to .vscode/mcp.json:

{
  "servers": {
    "spoke-phone": {
      "type": "http",
      "url": "https://spoke-phone.usefulapi.io/mcp"
    }
  }
}

Codex

Run these commands. The second one opens the login page:

codex mcp add spoke-phone --url https://spoke-phone.usefulapi.io/mcp
codex mcp login spoke-phone

Other clients

Windsurf, Cline, Zed and other MCP clients: add this URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser.

https://spoke-phone.usefulapi.io/mcp

Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your OAuth 2.0 Client ID and OAuth 2.0 Client Secret. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Proper account$9/mo · $90/yr10,000 tool calls / month
Pro+per account$39/mo · $390/yr100,000 tool calls / month

Each paid plan covers this Spoke Phone server only. Ask your AI to run spokephone_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with spokephone_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with spokephone_upgrade before then undoes the cancel. Or write to [email protected].

Tools 31

Show all 31 tools (the AI picks them for you)

Read only · 24

  • List callsspokephone_list_calls
    List call records (oldest first by default; pass sortOrder descending for the latest calls), with caller, direction, duration, assigned user/team and recording URLs. Filter by time window or the external party's number. Returns { meta: { next }, calls }.
  • Get a callspokephone_get_call
    Get one call record by call id.
  • Get a call recordingspokephone_get_call_recording
    Get the details and download URL of one recording of a call.
  • List a call's AI analysisspokephone_list_call_content_analysis
    List the Enlighten AI content-analysis results (summaries etc.) stored for one call.
  • List the directoryspokephone_list_directory
    List or search the unified Spoke directory (users, teams, devices) with extensions and live availability. Exactly one of extension, phoneNumber or ivrKey may be used to look up an entry. Returns { meta: { next }, entries }.
  • Get a directory entryspokephone_get_directory_entry
    Get one directory entry (user, team or device) by entry id.
  • List usersspokephone_list_users
    List active Spoke users with real-time availability. Optionally filter by email address.
  • Get a userspokephone_get_user
    Get one Spoke user with availability, by user id.
  • List teamsspokephone_list_teams
    List Spoke teams (call groups) with their members and availability.
  • List locationsspokephone_list_locations
    List the locations of the organisation.
  • Get a locationspokephone_get_location
    Get one location by id.
  • List a location's usersspokephone_list_location_users
    List the users assigned to one location.
  • List phonebooksspokephone_list_phonebooks
    List shared phonebooks (the CRM contact containers used for caller ID), each with its contacts. Use limit 0 to list phonebooks without contacts.
  • Get a phonebookspokephone_get_phonebook
    Get one phonebook and a page of its contacts. The id may also be a user's email address for that user's personal phonebook.
  • Get a phonebook contactspokephone_get_phonebook_contact
    Get one contact of a phonebook.
  • List transcriptsspokephone_list_transcripts
    List call and voicemail transcripts. Filter by time window or source.
  • Get a transcriptspokephone_get_transcript
    Get one transcript by id.
  • Get transcript segmentsspokephone_get_transcript_segments
    Get the per-speaker segments of one transcript.
  • List AI content analysisspokephone_list_content_analysis
    List AI content-analysis results (needs the Enlighten entitlement). Filter by time, source, participant or artifact name.
  • Get an AI content analysisspokephone_get_content_analysis
    Get one content-analysis result by id.
  • List webhooksspokephone_list_webhooks
    List the webhook subscriptions of the account.
  • Get a webhookspokephone_get_webhook
    Get one webhook subscription by id.
  • List SIP trunksspokephone_list_trunks
    List the SIP trunks that overlay a legacy PBX onto Spoke.
  • Get a SIP trunkspokephone_get_trunk
    Get one SIP trunk by id.

Changes data · 3

  • Send an SMSspokephone_send_sms
    WRITE: send a real SMS to a phone number (or a group MMS to several) from a company number or from a Spoke user's conversation number. The message appears in the Spoke conversation. Confirm the recipient and text with the user first. Needs an SMS-enabled number.
  • Add or replace a phonebook contactspokephone_save_phonebook_contact
    WRITE: add a contact to a phonebook, REPLACING any contact there with the same contactId (other contacts are untouched). The phonebook id may be a user's email for a personal phonebook. Contacts feed caller ID.
  • Delete a phonebook contactspokephone_delete_phonebook_contact
    WRITE, destructive: delete one contact from a phonebook (it stops showing in caller ID).

Your usefulapi plan · 4

  • Usage status (free-tier meter)spokephone_usage_status
    Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter.
  • Request a missing featurespokephone_request_feature
    Tell usefulapi that the user needs something the Spoke Phone tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter.
  • Upgrade to Pro or Pro+spokephone_upgrade
    Get a paid plan for Spoke Phone (the free tier caps monthly usage). Pro: 10,000 tool calls a month, for normal use — plan "monthly" ($9/month) or "yearly" ($90/year, 2 months free). Pro+: 100,000 tool calls a month, for automations and heavy use — plan "plus" ($39/month) or "plus_yearly" ($390/year). Without a plan it returns both Pro and Pro+, each with a payment link, for the user to choose; with a plan, one link. An existing Pro subscription changes to Pro+ in place (needs confirm: true; the price difference for the rest of the period is charged at once). Cancel any time: the plan then runs to the end of the paid period, so it also suits a one-time job. A link opens Stripe Checkout in the browser; after payment the account upgrades automatically. Does not count against the meter.
  • Cancel the Pro subscriptionspokephone_cancel_subscription
    Cancel the caller's Spoke Phone Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run spokephone_upgrade later to undo the cancel before the period ends. Does not count against the meter.

FAQ

What can I do with Spoke Phone in Claude or ChatGPT?

Review yesterday's calls. Read a call's transcript and AI summary. Check who is available right now. See how locations and teams are staffed. Keep caller ID contacts up to date. Send a text message after a call. See what you can do for the details.

Is this an official Spoke Phone product?

No. usefulapi is an independent service. It is not affiliated with or endorsed by Spoke Phone. The server calls the Spoke Phone API with your own Spoke Phone access, so it sees only the data that your account can see.

Can I use this server with patient data (PHI)?

No. Do not use this server with protected health information (PHI). We do not sign HIPAA Business Associate Agreements (BAAs). See Terms, Health data.

Can I connect Spoke Phone to Claude or ChatGPT?

Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.

What do I need to connect?

The login page asks for your OAuth 2.0 Client ID and OAuth 2.0 Client Secret. See Before you connect for where to find them.

Do I put my Spoke Phone key or an Authorization header in the client config?

No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your OAuth 2.0 Client ID and OAuth 2.0 Client Secret. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

How do you keep my Spoke Phone credentials?

The login stores them encrypted in the authorization grant of your connection. The server uses them to call the Spoke Phone API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in Spoke Phone.

Can the AI change my Spoke Phone data?

Yes, if you approve it. 3 of the 27 Spoke Phone tools can create or change data. The other 24 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.

What does it cost?

The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with 10,000 tool calls / month. Pro+ costs $39/mo or $390/yr, with 100,000 tool calls / month. Each subscription covers this Spoke Phone server only. Cancel any time: your paid plan then runs to the end of the paid period. Run spokephone_usage_status to see how many calls you used.

How do I subscribe or cancel?

Ask the AI to run spokephone_upgrade and choose Pro or Pro+, billed monthly or yearly: it returns a Stripe Checkout link. If you already have Pro, ask to change it to Pro+. After you confirm, your existing subscription changes in place, keeps its billing interval and charges the price difference for the rest of the period immediately. To cancel, run spokephone_cancel_subscription. Your paid plan continues to the end of the paid period.

What if a Spoke Phone tool that I need is missing?

Tell the AI what you wanted to do. It can send the request with spokephone_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.

Which AI clients can I use?

Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.

This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.

Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.

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