Read Feefo service, product and NPS reviews and ratings; reply to reviews. Hosted by usefulapi: connect it to Claude, ChatGPT, Cursor or any MCP client.
Turn on the Feefo connector, then ask in plain words. The AI picks the tools.
For ecommerce and service businesses who collect customer reviews with Feefo.
The AI lists service or product reviews with ratings and comment text, newest updates first, and picks out the 1 and 2 star ones for you.
The AI reads the average rating and the 1 to 5 star distribution for service and product reviews, for the last year or for all time.
The AI reads the average star rating per product SKU, optionally with review counts, and shows the best or worst products.
The AI reads the NPS summary with promoters, passives and detractors, and lists the NPS responses behind it.
The AI opens a review with its thread of replies, then publishes a public reply after you confirm the wording. It can also email the customer.
Changes dataThe login page asks for your App Key Client ID, App Key Secret and Merchant identifier.
In Feefo Hub open Settings -> Connectivity -> App Keys, create an App Key (limit its services if you like) and copy the Client ID and Secret from its Details. The merchant identifier is under Settings -> Business details. Your credentials are used only to call the Feefo API on your behalf; they are never shown to anyone.
Team and Enterprise: an Owner adds the connector for the organization first.
No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.
Run this command, then run /mcp in Claude Code to log in:
Add to Cursor or add this to ~/.cursor/mcp.json:
{
"mcpServers": {
"feefo": {
"url": "https://feefo.usefulapi.io/mcp"
}
}
} Add to VS Code or add this to .vscode/mcp.json:
{
"servers": {
"feefo": {
"type": "http",
"url": "https://feefo.usefulapi.io/mcp"
}
}
} Run these commands. The second one opens the login page:
Windsurf, Cline, Zed and other MCP clients: add this URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser.
Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your App Key Client ID, App Key Secret and Merchant identifier. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.
| Plan | Price | Limit |
|---|---|---|
| Free | $0 | 50 tool calls / month |
| Proper merchant account | $9/mo · $90/yr | 10,000 tool calls / month |
| Pro+per merchant account | $39/mo · $390/yr | 100,000 tool calls / month |
Each paid plan covers this Feefo server only. Ask your AI to run feefo_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with feefo_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with feefo_upgrade before then undoes the cancel. Or write to [email protected].
feefo_list_reviewsfeefo_get_reviewfeefo_get_review_summaryfeefo_get_product_ratingsfeefo_reply_to_reviewfeefo_usage_statusfeefo_request_featurefeefo_upgradefeefo_cancel_subscriptionFind recent low-star reviews. Summarize your average rating and star breakdown. Rank products by average rating. Check your Net Promoter Score responses. Read a review thread and reply to it. See what you can do for the details.
No. usefulapi is an independent service. It is not affiliated with or endorsed by Feefo. The server calls the Feefo API with your own Feefo access, so it sees only the data that your account can see.
Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.
The login page asks for your App Key Client ID, App Key Secret and Merchant identifier. See Before you connect for where to find them.
No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your App Key Client ID, App Key Secret and Merchant identifier. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.
The login stores them encrypted in the authorization grant of your connection. The server uses them to call the Feefo API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in Feefo.
Yes, if you approve it. 1 of the 5 Feefo tools can create or change data. The other 4 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.
The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with 10,000 tool calls / month. Pro+ costs $39/mo or $390/yr, with 100,000 tool calls / month. Each subscription covers this Feefo server only. Cancel any time: your paid plan then runs to the end of the paid period. Run feefo_usage_status to see how many calls you used.
Ask the AI to run feefo_upgrade and choose Pro or Pro+, billed monthly or yearly: it returns a Stripe Checkout link. If you already have Pro, ask to change it to Pro+. After you confirm, your existing subscription changes in place, keeps its billing interval and charges the price difference for the rest of the period immediately. To cancel, run feefo_cancel_subscription. Your paid plan continues to the end of the paid period.
Tell the AI what you wanted to do. It can send the request with feefo_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.
Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.
This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.
Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.