Read Groove shared-inbox conversations, contacts, agents and tags; close, assign, snooze and tag. Hosted by usefulapi: connect it to Claude, ChatGPT, Cursor or any MCP client.
Turn on the Groove connector, then ask in plain words. The AI picks the tools.
For support teams who work a shared inbox in Groove.
The AI lists conversations filtered by state and assignment, so you see open tickets with no agent. It can open one to read its subject, contact, channel and tags.
The AI searches conversations by keywords, tag, channel, folder or starred flag, for example all open tickets tagged billing, and summarizes what they are about.
The AI finds a contact by name or email and reads their role, type and number of conversations.
The AI assigns a conversation to an agent, a team or both, after it looks up the agent or team ids.
Changes dataThe AI looks up the tag ids and then adds tags to a conversation or removes them, one conversation after another.
Changes dataThe AI closes resolved conversations, reopens closed or snoozed ones, snoozes one until a time you give, or stars it for attention.
Changes dataThe login page asks for your Groove API token.
Find it in Groove → Settings → API. Your token is used only to call the API on your behalf and to derive a private account id; it is never shown to anyone.
Team and Enterprise: an Owner adds the connector for the organization first.
No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.
Run this command, then run /mcp in Claude Code to log in:
Add to Cursor or add this to ~/.cursor/mcp.json:
{
"mcpServers": {
"groove-hq": {
"url": "https://groove-hq.usefulapi.io/mcp"
}
}
} Add to VS Code or add this to .vscode/mcp.json:
{
"servers": {
"groove-hq": {
"type": "http",
"url": "https://groove-hq.usefulapi.io/mcp"
}
}
} Run these commands. The second one opens the login page:
Windsurf, Cline, Zed and other MCP clients: add this URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser.
Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Groove API token. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.
| Plan | Price | Limit |
|---|---|---|
| Free | $0 | 50 tool calls / month |
| Proper user | $9/mo · $90/yr | 10,000 tool calls / month |
| Pro+per user | $39/mo · $390/yr | 100,000 tool calls / month |
Each paid plan covers this Groove server only. Ask your AI to run groove_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with groove_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with groove_upgrade before then undoes the cancel. Or write to [email protected].
groove_list_conversationsgroove_get_conversationgroove_list_contactsgroove_get_contactgroove_list_agentsgroove_list_channelsgroove_list_tagsgroove_list_foldersgroove_list_teamsgroove_close_conversationgroove_open_conversationgroove_snooze_conversationgroove_star_conversationgroove_assign_conversationgroove_tag_conversationgroove_untag_conversationgroove_usage_statusgroove_request_featuregroove_upgradegroove_cancel_subscriptionFind open conversations that nobody owns. Search conversations by keyword or tag. Look up a customer and how often they wrote in. Assign conversations to an agent or team. Tag or untag conversations. Close, reopen, snooze or star conversations. See what you can do for the details.
No. usefulapi is an independent service. It is not affiliated with or endorsed by Groove. The server calls the Groove API with your own Groove access, so it sees only the data that your account can see.
Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.
The login page asks for your Groove API token. See Before you connect for where to find it.
No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Groove API token. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.
The login stores them encrypted in the authorization grant of your connection. The server uses them to call the Groove API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in Groove.
Yes, if you approve it. 7 of the 16 Groove tools can create or change data. The other 9 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.
The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with 10,000 tool calls / month. Pro+ costs $39/mo or $390/yr, with 100,000 tool calls / month. Each subscription covers this Groove server only. Cancel any time: your paid plan then runs to the end of the paid period. Run groove_usage_status to see how many calls you used.
Ask the AI to run groove_upgrade and choose Pro or Pro+, billed monthly or yearly: it returns a Stripe Checkout link. If you already have Pro, ask to change it to Pro+. After you confirm, your existing subscription changes in place, keeps its billing interval and charges the price difference for the rest of the period immediately. To cancel, run groove_cancel_subscription. Your paid plan continues to the end of the paid period.
Tell the AI what you wanted to do. It can send the request with groove_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.
Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.
This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.
Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.