RepairDesk MCP server

Read tickets, customers, stock and invoices; add confirmed internal ticket notes. Hosted by usefulapi: connect it to Claude, ChatGPT, Cursor or any MCP client.

Connect RepairDeskFree 50 tool calls / monthPro $9/mo · $90/yr · pricing21 tools

What can I ask?

Turn on the RepairDesk connector, then ask in plain words. The AI picks the tools.

What you can do with RepairDesk in Claude and ChatGPT

For repair shop teams managing tickets, customers, parts and invoices in RepairDesk.

Get up to speed on a repair

Find a ticket by keyword, then review its customer, device, status, notes and line items before responding to a customer.

Review upcoming appointments

Read appointments with customer, device and assignment details to prepare for the next repair intake.

Check parts and stock

Look up an item by name or SKU, review available stock and inspect its condition and storage location options.

Answer an invoice balance question

Find an invoice, review its details and check the outstanding amount and paid flag before discussing payment with a customer.

Record a confirmed internal note

Review the selected ticket and note text, then append an internal note after explicit confirmation. Inspect the ticket notes before retrying an uncertain result.

Changes data

How do I connect RepairDesk?

Before you connect

The login page asks for your RepairDesk API key.

Find the key in Store → General Settings → Other Information → API KEY. Your RepairDesk subscription must include API access. Reset the API key in RepairDesk to revoke this connection. RepairDesk documents API-key deprecation as expected, with no published date; its OAuth clients are store-specific. Billing and usage are per API key: resetting or replacing it creates a separate identity. Requested business/customer data passes through UsefulAPI to your chosen AI client and its model provider. This is an independent integration.

Claude claude.ai · Desktop

  1. Open Customize → Connectors, then click + Add → Add custom connector.
  2. Enter the name RepairDesk and this URL, then click Add:
    https://repairdesk.usefulapi.io/mcp
  3. Claude opens the login page: enter your RepairDesk API key.
  4. In a chat, click + → Connectors and turn on RepairDesk.

Team and Enterprise: an Owner adds the connector for the organization first.

ChatGPT chatgpt.com

  1. Open Plugins, click +, then Add custom MCP server.
  2. Enter the name RepairDesk and this URL, choose OAuth as the authentication, confirm the warning and create it:
    https://repairdesk.usefulapi.io/mcp
  3. ChatGPT opens the login page: enter your RepairDesk API key.
  4. In Plugins, install RepairDesk, then choose it in a chat.

No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.

Claude Code

Run this command, then run /mcp in Claude Code to log in:

claude mcp add --transport http repairdesk https://repairdesk.usefulapi.io/mcp

Cursor

Add to Cursor or add this to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "repairdesk": {
      "url": "https://repairdesk.usefulapi.io/mcp"
    }
  }
}

VS Code

Add to VS Code or add this to .vscode/mcp.json:

{
  "servers": {
    "repairdesk": {
      "type": "http",
      "url": "https://repairdesk.usefulapi.io/mcp"
    }
  }
}

Codex

Run these commands. The second one opens the login page:

codex mcp add repairdesk --url https://repairdesk.usefulapi.io/mcp
codex mcp login repairdesk

Other clients

Windsurf, Cline, Zed and other MCP clients: add this URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser.

https://repairdesk.usefulapi.io/mcp

Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your RepairDesk API key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Proper API key$9/mo · $90/yr10,000 tool calls / month
Pro+per API key$39/mo · $390/yr100,000 tool calls / month

Each paid plan covers this RepairDesk server only. Ask your AI to run repairdesk_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with repairdesk_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with repairdesk_upgrade before then undoes the cancel. Or write to [email protected].

Tools 21

Show all 21 tools (the AI picks them for you)

Read only · 16

  • List customersrepairdesk_list_customers
    Search customer records by keyword or referral source. Returns one page.
  • Get a customerrepairdesk_get_customer
    Get one customer using its ID from customer or ticket lookup.
  • List repair ticketsrepairdesk_list_tickets
    Find ticket/order numbers, customer/device context, status and assignments. keyword searches the ticket list. Returns one page (page defaults0).
  • Get a repair ticketrepairdesk_get_ticket
    Read ticket summary, customer, repair devices, notes, line items and invoice context. GET /tickets/{Ticket-Id}. The vendor checks store ownership, including transfers into this store.
  • List invoicesrepairdesk_list_invoices
    Search invoice numbers and customers; inspect totals, paid status and available balances. One page (page defaults0).
  • Get an invoicerepairdesk_get_invoice
    Read a single invoice; no payment or invoice creation occurs.
  • Get invoice amount duerepairdesk_get_invoice_due
    Read outstanding invoice amount and paid flag.
  • Search inventoryrepairdesk_list_inventory
    Look up inventory by ID, name or SKU in keyword. Returns the vendor's items list; this endpoint documents pagesize but no page parameter.
  • List device modelsrepairdesk_list_devices
    Read device catalogue by manufacturer/brand or device name.
  • List repair partsrepairdesk_list_parts
    Read parts names, SKU, stock and pricing.
  • List ticket statusesrepairdesk_list_statuses
    Find the store's available ticket status names.
  • List repair categoriesrepairdesk_list_repair_categories
    Read available repair categories.
  • List networksrepairdesk_list_networks
    Read the device network catalogue.
  • Read inventory optionsrepairdesk_get_inventory_options
    Read available item conditions and physical storage locations.
  • List repair staffrepairdesk_list_employees
    Read only staff ID, display name and role for assignment lookup. Access PINs, permissions, private employee data and payroll are omitted.
  • List appointments and leadsrepairdesk_list_appointments
    Search leads/appointments with customer/device context and assignment. Returns one page.

Changes data · 1

  • Add an internal ticket noterepairdesk_add_internal_ticket_note
    Append an internal note (type0) after explicit confirmation. First reads the ticket and verifies its ID and optional repair/device line ID. No status, timer, messaging, payment or delete endpoint is called. POST /ticket/addnote. On an uncertain response, inspect notes before retrying; writes are attempted once.

Your usefulapi plan · 4

  • Usage status (free-tier meter)repairdesk_usage_status
    Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter.
  • Request a missing featurerepairdesk_request_feature
    Tell usefulapi that the user needs something the RepairDesk tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter.
  • Upgrade to Pro or Pro+repairdesk_upgrade
    Get a paid plan for RepairDesk (the free tier caps monthly usage). Pro: 10,000 tool calls a month, for normal use — plan "monthly" ($9/month) or "yearly" ($90/year, 2 months free). Pro+: 100,000 tool calls a month, for automations and heavy use — plan "plus" ($39/month) or "plus_yearly" ($390/year). Without a plan it returns both Pro and Pro+, each with a payment link, for the user to choose; with a plan, one link. An existing Pro subscription changes to Pro+ in place (needs confirm: true; the price difference for the rest of the period is charged at once). Cancel any time: the plan then runs to the end of the paid period, so it also suits a one-time job. A link opens Stripe Checkout in the browser; after payment the account upgrades automatically. Does not count against the meter.
  • Cancel the Pro subscriptionrepairdesk_cancel_subscription
    Cancel the caller's RepairDesk Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run repairdesk_upgrade later to undo the cancel before the period ends. Does not count against the meter.

FAQ

What can I do with RepairDesk in Claude or ChatGPT?

Get up to speed on a repair. Review upcoming appointments. Check parts and stock. Answer an invoice balance question. Record a confirmed internal note. See what you can do for the details.

Is this an official RepairDesk product?

No. usefulapi is an independent service. It is not affiliated with or endorsed by RepairDesk. The server calls the RepairDesk API with your own RepairDesk access, so it sees only the data that your account can see.

Can I connect RepairDesk to Claude or ChatGPT?

Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.

What do I need to connect?

The login page asks for your RepairDesk API key. See Before you connect for where to find it.

Do I put my RepairDesk key or an Authorization header in the client config?

No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your RepairDesk API key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

How do you keep my RepairDesk credentials?

The login stores them encrypted in the authorization grant of your connection. The server uses them to call the RepairDesk API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in RepairDesk.

Can the AI change my RepairDesk data?

Yes, if you approve it. 1 of the 17 RepairDesk tools can create or change data. The other 16 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.

What does it cost?

The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with 10,000 tool calls / month. Pro+ costs $39/mo or $390/yr, with 100,000 tool calls / month. Each subscription covers this RepairDesk server only. Cancel any time: your paid plan then runs to the end of the paid period. Run repairdesk_usage_status to see how many calls you used.

How do I subscribe or cancel?

Ask the AI to run repairdesk_upgrade and choose Pro or Pro+, billed monthly or yearly: it returns a Stripe Checkout link. If you already have Pro, ask to change it to Pro+. After you confirm, your existing subscription changes in place, keeps its billing interval and charges the price difference for the rest of the period immediately. To cancel, run repairdesk_cancel_subscription. Your paid plan continues to the end of the paid period.

What if a RepairDesk tool that I need is missing?

Tell the AI what you wanted to do. It can send the request with repairdesk_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.

Which AI clients can I use?

Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.

This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.

Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.

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