ServiceBridge MCP server

Read work orders, invoices and customers; add leads, tasks and notes in ServiceBridge. Hosted by usefulapi: connect it to Claude, ChatGPT, Cursor or any MCP client.

Connect ServiceBridgeFree 50 tool calls / monthPro $9/mo · $90/yr · pricing30 tools

What can I ask?

Turn on the ServiceBridge connector, then ask in plain words. The AI picks the tools.

What you can do with ServiceBridge in Claude and ChatGPT

For field service companies that run work orders, estimates and invoices in ServiceBridge.

Plan the work orders for a date range

List work orders for a date range, customer, location or status. Open one to see its visits and lines. List the teams to check who can take a job.

Find a customer and their open estimates

Search the customers by name. List the estimates of that customer, filtered by status.

Review invoices and payments for a period

List invoices filtered by status or date, and list the payments for the same period. Read the invoice totals per period.

Log a follow-up note and task

Add an activity note to a customer, job, invoice or location. Create a follow-up task, optionally for a customer.

Changes data

Add a new lead or customer

Create a sales lead or a customer. Change the name, type or notes of a customer; only the fields you pass change.

Changes data

How do I connect ServiceBridge?

Before you connect

The login page asks for your API User ID and API User password.

Create the API user in ServiceBridge → Settings → Public API Settings → API Users (Public API access must be on). The API user's access follows its Personnel role. Your credentials are used only to call the API on your behalf and to derive a private account id; they are never shown to anyone.

Claude claude.ai · Desktop

  1. Open Customize → Connectors, then click + Add → Add custom connector.
  2. Enter the name ServiceBridge and this URL, then click Add:
    https://servicebridge.usefulapi.io/mcp
  3. Claude opens the login page: enter your API User ID and API User password.
  4. In a chat, click + → Connectors and turn on ServiceBridge.

Team and Enterprise: an Owner adds the connector for the organization first.

ChatGPT chatgpt.com

  1. Open Plugins, click +, then Add custom MCP server.
  2. Enter the name ServiceBridge and this URL, choose OAuth as the authentication, confirm the warning and create it:
    https://servicebridge.usefulapi.io/mcp
  3. ChatGPT opens the login page: enter your API User ID and API User password.
  4. In Plugins, install ServiceBridge, then choose it in a chat.

No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.

Claude Code

Run this command, then run /mcp in Claude Code to log in:

claude mcp add --transport http servicebridge https://servicebridge.usefulapi.io/mcp

Cursor

Add to Cursor or add this to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "servicebridge": {
      "url": "https://servicebridge.usefulapi.io/mcp"
    }
  }
}

VS Code

Add to VS Code or add this to .vscode/mcp.json:

{
  "servers": {
    "servicebridge": {
      "type": "http",
      "url": "https://servicebridge.usefulapi.io/mcp"
    }
  }
}

Codex

Run these commands. The second one opens the login page:

codex mcp add servicebridge --url https://servicebridge.usefulapi.io/mcp
codex mcp login servicebridge

Other clients

Windsurf, Cline, Zed and other MCP clients: add this URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser.

https://servicebridge.usefulapi.io/mcp

Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your API User ID and API User password. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Proper user$9/mo · $90/yr10,000 tool calls / month
Pro+per user$39/mo · $390/yr100,000 tool calls / month

Each paid plan covers this ServiceBridge server only. Ask your AI to run servicebridge_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with servicebridge_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with servicebridge_upgrade before then undoes the cancel. Or write to [email protected].

Tools 30

Show all 30 tools (the AI picks them for you)

Read only · 21

  • Current API userservicebridge_whoami
    Show the API user and the account profile the connection uses.
  • List customersservicebridge_list_customers
    List customers, with optional name or text search.
  • Get customerservicebridge_get_customer
    Get one customer by id.
  • List contactsservicebridge_list_contacts
    List customer contacts, optionally for one customer or location.
  • List locationsservicebridge_list_locations
    List service locations (job sites), optionally for one customer.
  • List work ordersservicebridge_list_work_orders
    List work orders, filtered by date range, customer, location or status.
  • Get work orderservicebridge_get_work_order
    Get one work order by id, with its visits and lines.
  • List estimatesservicebridge_list_estimates
    List estimates (quotes), filtered by date range, customer or status.
  • Get estimateservicebridge_get_estimate
    Get one estimate by id, with its visits and lines.
  • List invoicesservicebridge_list_invoices
    List invoices, filtered by date range, customer or status.
  • Get invoiceservicebridge_get_invoice
    Get one invoice by id.
  • List paymentsservicebridge_list_payments
    List customer payments, filtered by date range or status.
  • List tasksservicebridge_list_tasks
    List tasks, filtered by due date, branch, team, status or priority.
  • Get taskservicebridge_get_task
    Get one task by id.
  • List leadsservicebridge_list_leads
    List sales leads, filtered by text, status, source or date.
  • Get leadservicebridge_get_lead
    Get one sales lead by id.
  • List employeesservicebridge_list_employees
    List employees (technicians and staff), filtered by branch, team or status.
  • List activity notesservicebridge_list_activity_notes
    List activity notes, filtered by customer, job, invoice, payment or location.
  • List teamsservicebridge_list_teams
    List dispatch teams, optionally for one branch.
  • List payment methodsservicebridge_list_payment_methods
    List the payment methods set up in the account.
  • Invoice statisticsservicebridge_get_invoice_statistics
    Get invoice totals for a period, grouped by granularity.

Changes data · 5

  • Create customerservicebridge_create_customer
    Create a customer. Writes to the account.
  • Update customerservicebridge_update_customer
    Change a customer's name, type or notes. Only the fields you pass change. Writes to the account.
  • Create leadservicebridge_create_lead
    Create a sales lead. Writes to the account.
  • Create taskservicebridge_create_task
    Create a task, optionally for a customer. Writes to the account.
  • Add activity noteservicebridge_add_activity_note
    Add an activity note to a customer, job, invoice or location. Writes to the account.

Your usefulapi plan · 4

  • Usage status (free-tier meter)servicebridge_usage_status
    Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter.
  • Request a missing featureservicebridge_request_feature
    Tell usefulapi that the user needs something the ServiceBridge tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter.
  • Upgrade to Pro or Pro+servicebridge_upgrade
    Get a paid plan for ServiceBridge (the free tier caps monthly usage). Pro: 10,000 tool calls a month, for normal use — plan "monthly" ($9/month) or "yearly" ($90/year, 2 months free). Pro+: 100,000 tool calls a month, for automations and heavy use — plan "plus" ($39/month) or "plus_yearly" ($390/year). Without a plan it returns both Pro and Pro+, each with a payment link, for the user to choose; with a plan, one link. An existing Pro subscription changes to Pro+ in place (needs confirm: true; the price difference for the rest of the period is charged at once). Cancel any time: the plan then runs to the end of the paid period, so it also suits a one-time job. A link opens Stripe Checkout in the browser; after payment the account upgrades automatically. Does not count against the meter.
  • Cancel the Pro subscriptionservicebridge_cancel_subscription
    Cancel the caller's ServiceBridge Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run servicebridge_upgrade later to undo the cancel before the period ends. Does not count against the meter.

FAQ

What can I do with ServiceBridge in Claude or ChatGPT?

Plan the work orders for a date range. Find a customer and their open estimates. Review invoices and payments for a period. Log a follow-up note and task. Add a new lead or customer. See what you can do for the details.

Is this an official ServiceBridge product?

No. usefulapi is an independent service. It is not affiliated with or endorsed by ServiceBridge. The server calls the ServiceBridge API with your own ServiceBridge access, so it sees only the data that your account can see.

Can I connect ServiceBridge to Claude or ChatGPT?

Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.

What do I need to connect?

The login page asks for your API User ID and API User password. See Before you connect for where to find them.

Do I put my ServiceBridge key or an Authorization header in the client config?

No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your API User ID and API User password. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

How do you keep my ServiceBridge credentials?

The login stores them encrypted in the authorization grant of your connection. The server uses them to call the ServiceBridge API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in ServiceBridge.

Can the AI change my ServiceBridge data?

Yes, if you approve it. 5 of the 26 ServiceBridge tools can create or change data. The other 21 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.

What does it cost?

The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with 10,000 tool calls / month. Pro+ costs $39/mo or $390/yr, with 100,000 tool calls / month. Each subscription covers this ServiceBridge server only. Cancel any time: your paid plan then runs to the end of the paid period. Run servicebridge_usage_status to see how many calls you used.

How do I subscribe or cancel?

Ask the AI to run servicebridge_upgrade and choose Pro or Pro+, billed monthly or yearly: it returns a Stripe Checkout link. If you already have Pro, ask to change it to Pro+. After you confirm, your existing subscription changes in place, keeps its billing interval and charges the price difference for the rest of the period immediately. To cancel, run servicebridge_cancel_subscription. Your paid plan continues to the end of the paid period.

What if a ServiceBridge tool that I need is missing?

Tell the AI what you wanted to do. It can send the request with servicebridge_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.

Which AI clients can I use?

Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.

This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.

Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.

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