Read tickets, devices, alerts and invoices; create tickets, add comments, log time in Gorelo. Hosted by usefulapi: connect it to Claude, ChatGPT, Cursor or any MCP client.
Turn on the Gorelo connector, then ask in plain words. The AI picks the tools.
For managed service providers that run their helpdesk and device management in Gorelo.
List tickets with status, priority, client and assignees. Read the status list to filter for open tickets. Open one ticket to read its comments.
List managed devices for a client and check their status. Read the hardware and the pending Windows updates of one device.
List invoices with status, totals and client. Open one invoice to read its line items. Read the contracts to compare the billing lines.
Create a service ticket with a status, a technician group and a type. Look up the ids first with the list tools.
Changes dataAdd a private note or a public reply to a ticket. Then log the hours that you worked on it.
Changes dataRead the latest alerts. Link an alert to an open ticket or dismiss it.
Changes dataThe login page asks for your Gorelo API key and Data region.
In Gorelo open Settings → Integrations → Generate New Key. A key can be scoped, so give it only the access you want. Your key is used only to call the Gorelo API for you and to derive a private account id.
Team and Enterprise: an Owner adds the connector for the organization first.
No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.
Run this command, then run /mcp in Claude Code to log in:
Add to Cursor or add this to ~/.cursor/mcp.json:
{
"mcpServers": {
"gorelo": {
"url": "https://gorelo.usefulapi.io/mcp"
}
}
} Add to VS Code or add this to .vscode/mcp.json:
{
"servers": {
"gorelo": {
"type": "http",
"url": "https://gorelo.usefulapi.io/mcp"
}
}
} Run these commands. The second one opens the login page:
Windsurf, Cline, Zed and other MCP clients: add this URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser.
Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Gorelo API key and Data region. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.
| Plan | Price | Limit |
|---|---|---|
| Free | $0 | 50 tool calls / month |
| Proper user | $9/mo · $90/yr | 10,000 tool calls / month |
| Pro+per user | $39/mo · $390/yr | 100,000 tool calls / month |
Each paid plan covers this Gorelo server only. Ask your AI to run gorelo_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with gorelo_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with gorelo_upgrade before then undoes the cancel. Or write to [email protected].
gorelo_list_clientsgorelo_get_clientgorelo_list_client_locationsgorelo_list_contactsgorelo_get_contactgorelo_list_ticketsgorelo_get_ticketgorelo_list_ticket_commentsgorelo_list_ticket_statusesgorelo_list_ticket_typesgorelo_list_ticket_prioritiesgorelo_list_agent_assetsgorelo_get_agent_assetgorelo_get_agent_hardwaregorelo_list_agent_pending_updatesgorelo_list_custom_assetsgorelo_list_alertsgorelo_get_alertgorelo_list_projectsgorelo_list_project_tasksgorelo_list_time_entriesgorelo_list_invoicesgorelo_get_invoicegorelo_list_contractsgorelo_list_usersgorelo_list_groupsgorelo_create_ticketgorelo_update_ticketgorelo_add_ticket_commentgorelo_update_alert_statusgorelo_log_time_entrygorelo_usage_statusgorelo_request_featuregorelo_upgradegorelo_cancel_subscriptionReview the open and unassigned tickets. Find the managed devices that need attention. Check overdue invoices per client. Open a ticket for a client problem. Add a note to a ticket and log the time. Handle an alert. See what you can do for the details.
No. usefulapi is an independent service. It is not affiliated with or endorsed by Gorelo. The server calls the Gorelo API with your own Gorelo access, so it sees only the data that your account can see.
Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.
The login page asks for your Gorelo API key and Data region. See Before you connect for where to find them.
No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Gorelo API key and Data region. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.
The login stores them encrypted in the authorization grant of your connection. The server uses them to call the Gorelo API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in Gorelo.
Yes, if you approve it. 5 of the 31 Gorelo tools can create or change data. The other 26 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.
The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with 10,000 tool calls / month. Pro+ costs $39/mo or $390/yr, with 100,000 tool calls / month. Each subscription covers this Gorelo server only. Cancel any time: your paid plan then runs to the end of the paid period. Run gorelo_usage_status to see how many calls you used.
Ask the AI to run gorelo_upgrade and choose Pro or Pro+, billed monthly or yearly: it returns a Stripe Checkout link. If you already have Pro, ask to change it to Pro+. After you confirm, your existing subscription changes in place, keeps its billing interval and charges the price difference for the rest of the period immediately. To cancel, run gorelo_cancel_subscription. Your paid plan continues to the end of the paid period.
Tell the AI what you wanted to do. It can send the request with gorelo_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.
Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.
This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.
Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.