Re:amaze MCP server

Manage Re:amaze conversations, messages, contacts and help articles. Hosted by usefulapi: connect it to Claude, ChatGPT, Cursor or any MCP client.

Connect Re:amazeFree 50 tool calls / monthPro $9/mo · $90/yr · pricing21 tools

What can I ask?

Turn on the Re:amaze connector, then ask in plain words. The AI picks the tools.

What you can do with Re:amaze in Claude and ChatGPT

For support teams who answer customers in Re:amaze.

Review conversations of a channel and read their messages

The AI lists conversations, optionally for one channel, and reads the messages of each. You get a short summary of what customers ask for.

Check conversation volume and response time

The AI reads the volume report (counts over time) and the response-time report for a date range and explains the trend.

Look up, add or update a customer

The AI finds a contact by email or id, creates a new contact, or changes fields on an existing one.

Changes data

Reply to a conversation or start a new one

The AI adds a customer-facing reply or an internal note to a conversation, or creates a new conversation with its first message.

Changes data

Change a conversation's status, tags or assignee

The AI updates the subject, status, tags or assignee of a conversation. Only the fields you name change.

Changes data

Find a help-center article

The AI searches the knowledge-base articles and opens one, so it can answer a customer or point to the right article.

How do I connect Re:amaze?

Before you connect

The login page asks for your Re:amaze API token, Re:amaze login email and Re:amaze brand.

Create a token in Re:amaze → Settings → Developer → API Token. The brand is the subdomain in yourbrand.reamaze.io.

Claude claude.ai · Desktop

  1. Open Customize → Connectors, then click + Add → Add custom connector.
  2. Enter the name Re:amaze and this URL, then click Add:
    https://re-amaze.usefulapi.io/mcp
  3. Claude opens the login page: enter your Re:amaze API token, Re:amaze login email and Re:amaze brand.
  4. In a chat, click + → Connectors and turn on Re:amaze.

Team and Enterprise: an Owner adds the connector for the organization first.

ChatGPT chatgpt.com

  1. Open Plugins, click +, then Add custom MCP server.
  2. Enter the name Re:amaze and this URL, choose OAuth as the authentication, confirm the warning and create it:
    https://re-amaze.usefulapi.io/mcp
  3. ChatGPT opens the login page: enter your Re:amaze API token, Re:amaze login email and Re:amaze brand.
  4. In Plugins, install Re:amaze, then choose it in a chat.

No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.

Claude Code

Run this command, then run /mcp in Claude Code to log in:

claude mcp add --transport http re-amaze https://re-amaze.usefulapi.io/mcp

Cursor

Add to Cursor or add this to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "re-amaze": {
      "url": "https://re-amaze.usefulapi.io/mcp"
    }
  }
}

VS Code

Add to VS Code or add this to .vscode/mcp.json:

{
  "servers": {
    "re-amaze": {
      "type": "http",
      "url": "https://re-amaze.usefulapi.io/mcp"
    }
  }
}

Codex

Run these commands. The second one opens the login page:

codex mcp add re-amaze --url https://re-amaze.usefulapi.io/mcp
codex mcp login re-amaze

Other clients

Windsurf, Cline, Zed and other MCP clients: add this URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser.

https://re-amaze.usefulapi.io/mcp

Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Re:amaze API token, Re:amaze login email and Re:amaze brand. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

Guides

Pricing

PlanPriceLimit
Free$050 tool calls / month
Pro$9/mo · $90/yr10,000 tool calls / month
Pro+$39/mo · $390/yr100,000 tool calls / month

Each paid plan covers this Re:amaze server only. Ask your AI to run re_amaze_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with re_amaze_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with re_amaze_upgrade before then undoes the cancel. Or write to [email protected].

Tools 21

Show all 21 tools (the AI picks them for you)

Read only · 12

  • List conversationsreamaze_list_conversations
    List/search conversations (support tickets). All filters optional; returns a page of conversations.
  • Get conversationreamaze_get_conversation
    Get a single conversation by its slug.
  • List messagesreamaze_list_messages
    List messages. If `conversation` (a slug) is given, list that conversation's messages (GET /conversations/{slug}/messages); otherwise list messages across the brand (GET /messages). All other filters optional. Re:amaze REST.
  • List contactsreamaze_list_contacts
    List/search contacts (customers). All filters optional; returns a page of contacts.
  • Get contactreamaze_get_contact
    Get a single contact (customer) by identifier (email or id).
  • List articlesreamaze_list_articles
    List/search help-center (knowledge-base) articles. All filters optional.
  • Get articlereamaze_get_article
    Get a single help-center article by its slug.
  • List staffreamaze_list_staff
    List staff (agent) accounts on the brand.
  • List channelsreamaze_list_channels
    List channels (inboxes: email, chat, social, etc.). Channel slugs are used as `category` filters.
  • Get channelreamaze_get_channel
    Get a single channel by its slug.
  • Report: volumereamaze_report_volume
    Get the conversation-volume report (counts over time). Both dates optional.
  • Report: response timereamaze_report_response_time
    Get the response-time report (how quickly conversations were answered). Both dates optional.

Changes data · 5

  • Create conversationreamaze_create_conversation
    Create a new conversation (support ticket) with its first message.
  • Reply to conversationreamaze_reply_conversation
    Add a message to an existing conversation — a customer-facing reply or an internal note.
  • Update conversationreamaze_update_conversation
    Update fields on an existing conversation (subject, status, tags, assignee). Only provided fields change.
  • Create contactreamaze_create_contact
    Create a new contact (customer).
  • Update contactreamaze_update_contact
    Update fields on an existing contact. Only provided fields change.

Your usefulapi plan · 4

  • Usage status (free-tier meter)re_amaze_usage_status
    Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter.
  • Request a missing featurere_amaze_request_feature
    Tell usefulapi that the user needs something the Re:amaze tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter.
  • Upgrade to Pro or Pro+re_amaze_upgrade
    Get a paid plan for Re:amaze (the free tier caps monthly usage). Pro: 10,000 tool calls a month, for normal use — plan "monthly" ($9/month) or "yearly" ($90/year, 2 months free). Pro+: 100,000 tool calls a month, for automations and heavy use — plan "plus" ($39/month) or "plus_yearly" ($390/year). Without a plan it returns both Pro and Pro+, each with a payment link, for the user to choose; with a plan, one link. An existing Pro subscription changes to Pro+ in place (needs confirm: true; the price difference for the rest of the period is charged at once). Cancel any time: the plan then runs to the end of the paid period, so it also suits a one-time job. A link opens Stripe Checkout in the browser; after payment the account upgrades automatically. Does not count against the meter.
  • Cancel the Pro subscriptionre_amaze_cancel_subscription
    Cancel the caller's Re:amaze Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run re_amaze_upgrade later to undo the cancel before the period ends. Does not count against the meter.

FAQ

What can I do with Re:amaze in Claude or ChatGPT?

Review conversations of a channel and read their messages. Check conversation volume and response time. Look up, add or update a customer. Reply to a conversation or start a new one. Change a conversation's status, tags or assignee. Find a help-center article. See what you can do for the details.

Is this an official Re:amaze product?

No. usefulapi is an independent service. It is not affiliated with or endorsed by Re:amaze. The server calls the Re:amaze API with your own Re:amaze access, so it sees only the data that your account can see.

Can I connect Re:amaze to Claude or ChatGPT?

Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.

What do I need to connect?

The login page asks for your Re:amaze API token, Re:amaze login email and Re:amaze brand. See Before you connect for where to find them.

Do I put my Re:amaze key or an Authorization header in the client config?

No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Re:amaze API token, Re:amaze login email and Re:amaze brand. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

How do you keep my Re:amaze credentials?

The login stores them encrypted in the authorization grant of your connection. The server uses them to call the Re:amaze API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in Re:amaze.

Can the AI change my Re:amaze data?

Yes, if you approve it. 5 of the 17 Re:amaze tools can create or change data. The other 12 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.

What does it cost?

The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with 10,000 tool calls / month. Pro+ costs $39/mo or $390/yr, with 100,000 tool calls / month. Each subscription covers this Re:amaze server only. Cancel any time: your paid plan then runs to the end of the paid period. Run re_amaze_usage_status to see how many calls you used.

How do I subscribe or cancel?

Ask the AI to run re_amaze_upgrade and choose Pro or Pro+, billed monthly or yearly: it returns a Stripe Checkout link. If you already have Pro, ask to change it to Pro+. After you confirm, your existing subscription changes in place, keeps its billing interval and charges the price difference for the rest of the period immediately. To cancel, run re_amaze_cancel_subscription. Your paid plan continues to the end of the paid period.

What if a Re:amaze tool that I need is missing?

Tell the AI what you wanted to do. It can send the request with re_amaze_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.

Which AI clients can I use?

Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.

This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.

Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.

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